Booking Information

Booking With Us

Our dedicated online booking system enables you to book your stay with us quickly and easily. It provides all of the information required on availability, bedroom types and rates.

If you book your stay directly with us, we guarantee to offer you the best rate available (which is always less than the popular hotel booking sites).

If you would like to book a particular room you can select this when placing your booking online. (please see our range of bedrooms here)

If you have any queries please visit our FAQ’s page or use the brilliant ‘search’ function at the top of this page, which should take you to the correct webpage.

If your queries are still unanswered please do not hesitate to contact our friendly reservations team by completing the enquiry form below, and they will endeavour to accommodate your request where possible.

Check-In / Out Times

Check in

From 3:00pm

Check Out

11:00am

Early check-ins available from 12:00pm chargeable at £20 per bedroom.

Late check-outs also available until 2:00pm also at £20 per bedroom.

If you’d like either an early check-in or late check-out then please contact our reservations team to arrange, we’ll be happy to oblige.

Dog Friendly

We are an extremely dog friendly hotel, there is a small supplement charge of £15.00 per dog, per night which includes a dog bowl and treats in your bedroom on arrival. Dogs are welcome in the main lounge and bar area but are not permitted in the main restaurant. Please note dogs are permitted to stay in any bedroom type.

The Spa

Please note that there are age restriction in place in the spa.

The thermal areas are for 18 years and over. The swimming pool is for 4yr years and over and there are time restrictions in place for when children are able to use the swimming pool. You can find out more information about The Spa and the facilities here.

Benefits of Booking Direct.

©will_hath_17-6161_678fa8813a17b92a27569e88340a9af1

Benefits of Booking Direct

When you book a room at our hotel you can be assured of the best rates and offers available. When you book direct you will also receive:

  • Additional spa access – An additional one hour access (with exception of classic rooms) when you book directly with us.
  • Customer service – You’ll deal directly with us not via a third party.
  • Exclusive offers and packages – You won’t find any of our offers on any third party site.
  • Stay information – You’ll find all the information you need about your stay on our website.
©will.hr_HY-5150_b612350f36fb78cd4a3b8409a36878a3

Direct hotel bookings

Book direct receive additional spa access

  • Classic Bedrooms – One hour spa access is included with your stay in Classic rooms. Robe hire and flip flops are not included but can be purchased for £7.50 per person.
  • Classic Spa Bedrooms – Two hours per guest, per night. Robe hire and flip flops are not included but can be purchased for £7.50 per person.
  • Executive, Superior and Double Deluxe Bedrooms – Three hours per guest, per night. Robe hire and flip flops are included in Superior and Double Deluxe rooms.
spa membership

External hotel bookings

  • Classic Bedrooms Spa access is not included but can be added for £30.00 per guest, per night. Robe hire and flip flops are not included but can be purchased for £7.50 per person.
  • Classic Spa Bedrooms One hour per guest, per night. Robe hire and flip flops are not included but can be purchased for £7.50 per person.
  • Executive, Superior and Double Deluxe Bedrooms Two hours per guest, per night. Robe hire and flip flops are included in Superior and Double Deluxe rooms.

If you would like additional Spa access it can be purchased for £30.00 per adult, per two-hour slot and £10.00 per child, per two-hour slot

Enquire About A Stay

Thank you for your interest in staying at the hotel, if you would like to make a reservation please book online, if you have any queries that have not been answered by exploring our website please complete the below form and a member of our friendly reservations team will respond to your enquiry as possible, we aim to respond to all enquiries within 24 hours.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Address*
Please let us know the purpose of your event i.e family get together, management meeting, exhibition etc.
Please provide us with any further comments that might help us to put together a quotation for you.