Frequently Asked Questions
Please find below the answers to our most commonly asked questions. If you do have a question that is not answered below then please contact us and we will be happy to help.
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Please find below the answers to our most commonly asked questions. If you do have a question that is not answered below then please contact us and we will be happy to help.
Yes. Meeting rooms are located on the ground floor and accessible facilities including accessible toilets are available within the conference areas.
Hatherley Manor is located just outside Gloucester with convenient access from M5 Junction 11. Gloucester railway station is approximately 15 minutes away, with direct connections to major cities.
Hatherley Manor offers five versatile meeting spaces accommodating between 8 and 310 delegates depending on layout. Key capacities include:
Hatherley Suite: up to 310 theatre / 230 cabaret / 230 classroom / 70 boardroom
Moat Suite: up to 170 theatre / 55 cabaret / 90 classroom / 50 boardroom
Mulberry Suite: up to 130 theatre / 55 cabaret / 90 classroom / 50 boardroom
Redwood Suite: up to 40 theatre / 25 boardroom / 18 classroom
Oak Suite: up to 20 theatre / 16 boardroom / 8 classroom
Yes, electric vehicle charging points are available on site.
Yes. The hotel offers five function suites that can be used individually or together, making it ideal for conferences requiring breakout rooms, workshops or syndicate sessions.
The hotel offers complimentary on-site parking for approximately 200–300 vehicles for event delegates.
Yes. Flexible Day Delegate Rates (DDR) and 24-hour delegate packages are available, including meeting room hire, refreshments, lunch and AV equipment.
A deposit is required to confirm your booking, with remaining balances typically due prior to the event date. Full details are provided in the booking contract.
Cancellation terms vary depending on event size and notice period. Full details are outlined in the venue’s booking terms and conditions.
Yes. Preferential rates may be available for multi-day conferences, repeat bookings or corporate partnerships.
The team will always aim to provide competitive pricing and may be able to tailor packages depending on event requirements and availability.
Rooms can be configured in a range of layouts including:
Theatre
Cabaret
Classroom
Boardroom
U-shape
Banquet or dinner layout
Access times can be arranged in advance with the events team. Early access may be available depending on availability and event requirements.
Yes. Standard conference furniture including tables, chairs, lecterns and staging options can be provided.
Yes. The team can assist with directional signage and registration areas to help guide delegates throughout the venue.
Available equipment to hire includes:
Projectors and screens
Flipcharts and whiteboards
Lecterns and microphones
PA systems and sound equipment
Video conferencing equipment
Basic conference equipment such as screens, projectors, microphones, flipcharts and PA systems can be provided.
The events team can assist with standard AV setup. Specialist technical support can be arranged if required.
Complimentary Wi-Fi is available throughout the venue and meeting rooms. Additional bandwidth or dedicated connections can be discussed for large events.
Yes. The venue can support hybrid events and virtual conferencing with appropriate AV arrangements.
Yes, external AV suppliers can be used with prior arrangement with the events team.
Yes. The hotel provides in-house catering with a range of options including:
Day delegate lunches
Buffet or working lunches
Private dining menus
Networking receptions
Gala dinners
External catering is generally not permitted as the hotel provides full in-house catering services.
Yes. The kitchen can cater for a range of dietary requirements including vegetarian, vegan, gluten-free and allergen-specific menus.
Yes. Refreshment breaks with tea, coffee and snacks can be arranged throughout the day.
Meals can be served within the meeting room, in a dedicated breakout space, or within one of the hotel’s dining areas depending on the event format.
Yes. The chef team can work with you to create bespoke menus tailored to your event.
The hotel holds public liability insurance. Organisers may be required to hold their own insurance depending on event type.
All events follow strict health and safety policies, risk assessments and trained staff procedures.
Certain restrictions may apply to protect the building and maintain safety. These can be discussed with the events team during planning.
Yes. Emergency procedures and evacuation plans are in place and can be shared with organisers before the event.
Yes. Materials can be delivered ahead of your event by prior arrangement with the events team.
Yes. Ground floor access makes equipment deliveries straightforward.
Door dimensions can be provided on request to ensure compatibility with exhibition or staging equipment.
External suppliers are welcome but must be agreed in advance with the venue.
The venue aims to minimise environmental impact through energy efficiency, waste management and responsible sourcing.
Yes. Recycling procedures are in place across the venue.
Menus can incorporate locally sourced ingredients and seasonal produce where possible.
Yes. Larger suites such as the Hatherley Suite include a private entrance foyer ideal for registration desks and exhibitions.
Yes. The hotel is set within 36 acres of grounds including lawns, a walled garden and team-building fields, perfect for outdoor networking or activities.
Yes. Banners, signage, exhibition stands and branded materials can be incorporated within event spaces.
Yes. Livestreaming and recording can be arranged with the appropriate AV setup.