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Jobs at Hatherley Manor: Full Time Receptionist
We are currently recruiting for an enthusiastic and hard working, experienced Receptionist to join our friendly front office team.

FULL TIME RECEPTIONIST

Job Description

We are currently recruiting for an enthusiastic and hard working, experienced Receptionist to join our friendly front office team.

Ideal candidate will:

  • Have previous experience within a hotel environment
  • Have a good understanding of computer systems, including OPERA and Microsoft Office
  • Be fluent in written and spoken English to enable effective communication with staff and guests alike
  • Be highly organised and efficient
  • Have excellent communication skills
  • Be flexible
  • Have excellent attention to detail
  • Be self motivated
  • Go the extra mile to beat guest expectations
  • Work well within a team

This is a full time position working early shifts from 07:00am – 3:00pm, late shifts from 14:45pm – 11:00pm over 7 days. You will be entitled to 28 days holiday per annum, uniform will be provided, meals on duty.

Main responsibilities:

  • Welcome customers to the hotel
  • Check in and check out guests
  • Answer the telephone
  • Process payments
  • Make reservations
  • Deal with all general guest requests and queries
  • Be responsible for the day to day running of the reception desk
  • Training and developing new and existing team members
  • Ensuring all standards are not only maintained but exceeded when possible

Benefits:

  • Discounted/free food
  • On-site parking
  • Subsidised gym membership
  • Bonus scheme

Expected start date: 12/04/2021

Job Types: Full-time, Permanent

Salary: £7.70-£9.00 per hour

COVID-19 considerations: All staff and guests are required to wear masks and social distance in line with UK Government guidelines.

Apply: Please send your CV and covering letter to reservations.manager@hatherleymanor.co.uk