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Guest Information Our staff are on hand to ensure you have a wonderful stay.
Breakfast

Room Service

Room service is available from 11:30am - 9:00pm. To contact room service please dial '0'.

A selection of sandwiches are available 24 hours.

Breakfast is available 7:00am - 9:30am. Please fill in the sheet and return to reception by 9pm.

Please note there is a tray charge of £5.
Spa swimming pool Gloucester

Opening times

Breakfast: 7am - 9:30 Monday - Friday, 7:30am - 10am Saturday and Sunday

Lunch / afternoon tea: 12pm - 5pm

Dinner: 6pm - 9pm

The Spa: 7am - 9pm Monday - Friday, 8am - 8pm Saturday and Sunday

Please note Children times for swimming are: 9:00am - 10:30am and 4:30pm - 6:00pm.

Head Receptionist

Essential Information

Check out - Guests are requested to vacate their rooms by 11am on the day of departure.

Emergency evacuation - Please familiarise yourself with the emergency exit routes on your door.

Secruity - Please ensure you close your door and windows when exiting the room. All ground floor rooms are fitted with windown locks.

Doctor / Dentist - Please call 111 for advice in the first instance.

Valuables - The management does not accept responsbility for any guests valuables.

Wake up calls - Wake up calls can be placed on a daily basis with reception by dialing '0'.

Laundry - Should you require use of our laundry service then please contact reception on '0'. Please note this service is not available on weekends or public holidays.

Taxis - Please contact reception on '0' to book a taxi. We advise guests that book early morning Taxis the night prior.

Smoking - Please note all bedrooms are non-smoking. Smoking in a bedroom will incur a £70 charge.

Telephone system - Please dial '9' for an outside line. Please note charges apply. Please contact reception '0' for more details.

Children - Children under 12 and accompanied by a paying adult will not be charged for accommodation. All food charges, including breakfast for the child/ren are applicable.

Contact us

Contact the team on 01452 730 217 or email.